From ITIL v3 to ITIL 4: everything you need to know about the update

Webinar / online event | -

To answer to the new business challenges, Axelos developed a new version of ITIL, ITIL 4 . The module ITIL 4 Foundation will be the first to be released and the launch is scheduled for the 28 of February.

The update involved more than 2000 professionals with the aim of developing a framework which is agile and easy to apply. The ITIL version 4 framework is built on established ITSM practices and expands itself to the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working.

What changes from the old version? What to do with my ITIL credits? Subscribe to our free webinar

When and Where . Date: Tuesday, 12 March, 2019 . Time: 12h30-13h30 . Where: Online! From your computer! . Language: English . Expert: Kaïs Albassir, ITIL trainer and consultant, ITIL 4 certified . Inscription: FREE! Hold your seat filling in the form below

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